firestoppingqs.services provides quantity take-off and cost estimation services for firestopping projects, with deliverables provided primarily in digital format. This section outlines the procedures for project data confirmation, processing times, and the delivery of results.
- Digital Delivery Method
Once the client has purchased the service and submitted the necessary project drawings, scope of work, technical specifications, and other relevant data, we will review the materials and proceed with the quantity and cost calculations based on the confirmed scope.
Upon completion, the calculation results, reports, or related documents will be sent to the client via email or another agreed-upon digital method; physical documents or physical goods are not provided.
- Processing Time
Standard projects are typically completed and delivered within 3–5 business days following receipt of valid payment and confirmation that the project data is complete.
Projects involving extensive data, a large scope of work, or complex quantity calculations may require 5–10 business days. If a project is expected to take longer, we will communicate this to the client in advance based on the specific circumstances.
- Supplementary Data
If the drawings, specifications, or scope of work submitted by the client are incomplete, additional information may be required. The delivery timeline will be recalculated starting from the moment complete, usable project data is received.
If the client provides new drawings or a modified scope of work during the processing period, the original delivery schedule may be affected, and re-confirmation of the service scope may be necessary.
- Deliverables
Depending on the purchased service scope, digital deliverables may include firestopping quantity take-off results, cost estimation data, calculation worksheets, or project reports.
Deliverables are strictly based on the scope of work confirmed at the time of purchase and do not include unagreed-upon additional analysis or subsequent revisions.
- Delivery Issues or File Problems
If the client does not receive the relevant documents within the expected timeframe, they should promptly contact us using the contact details provided on firestoppingqs.services. We will verify the order and delivery status and resend the digital files if necessary.
If the delivered files contain obvious technical errors or cannot be opened, the client should contact us as soon as possible, and we will assist in resolving the issue based on the specific situation.
- Timeframe Clarification
The delivery times mentioned above are estimates based on normal operating conditions and do not include waiting periods resulting from the client providing supplementary data, modifying the project scope, or confirming additional work. Actual delivery times may be delayed in the event of website malfunctions, email service interruptions, system issues, or other circumstances beyond reasonable control. We will notify customers as promptly as possible once a delay is confirmed.
By continuing to use firestoppingqs.services and purchasing related services, you acknowledge and accept these terms regarding digital delivery.