firestoppingqs.services provides quantity take-off and cost estimation services for firestopping projects. As deliverables are prepared based on project drawings, scopes of work, and technical specifications submitted by the client, refund arrangements are determined based on the order processing status and the extent of work completed.
- Refund Requests
Clients wishing to request a refund should contact us as soon as possible via the contact methods provided on firestoppingqs.services, providing order details and the reason for the refund request.
If processing of the order has not yet begun, the client may request cancellation, and we will review the refund request based on the specific circumstances.
If project data has already been reviewed or the take-off/estimation work has commenced, the refund amount may be assessed based on the work completed, the status of data processing, and actual service progress.
- Completed Services
Once the relevant quantity take-offs, cost estimates, or reports have been completed and delivered electronically, requests for full refunds based on personal reasons are generally not accepted.
If the delivered content significantly deviates from the confirmed scope of service, the client should contact us promptly so that we can investigate and address the issue based on the specific circumstances.
- Refund Review Timeframe
Upon receipt of a refund request, we typically complete the review within 3–5 business days.
If further verification of project data, service progress, or order details is required, the review period may be extended. We will inform the client of the outcome once the review is complete.
- Refund Processing Time
Once a refund is approved, we typically initiate the refund to the original payment method within 3–5 business days.
The actual time it takes for funds to be received may depend on the processing speeds of payment processors, banks, or other financial service providers. Generally, clients can expect to receive the refund within 3–10 business days after it has been initiated.
- Changes in Data and Additional Work
If a client submits new drawings, a revised scope of work, or other significant changes after the service has commenced, the original scope of service may be altered.
Any additional work resulting from changes to project data will be carried out after the client has confirmed the associated costs. Work already completed under the original scope may not necessarily be eligible for a refund.
- Contacting Us Regarding Refunds
To inquire about the status of a refund or to submit a refund request, please contact us via the channels listed on firestoppingqs.services and provide relevant order information to facilitate a prompt review.
Company: FIRE STOPPING SURVEYORS LTD
Address: 18 Mallard Close, Earls Barton, Northampton, England, NN6 0JF
Email: service@firestoppingqs.services
Phone: 447923246336
This refund policy may be updated based on service content, website functionality, and applicable laws. Statutory consumer rights under applicable laws are not limited by this policy.