firestoppingqs.services values the security and appropriate use of our clients’ personal information and project data. This Privacy Policy outlines how we collect, use, and protect information when you use our website, submit project materials, inquire about services, or make online payments.
- Information We Collect
When you use our website services, we may collect information you voluntarily provide, including your name, company name, email address, contact number, basic project details, as well as submitted drawings, project scope, technical specifications, and other materials related to cost estimation.
During the online payment process, payment information is typically handled by third-party payment processors; we do not store complete bank card details unnecessarily.
- Use of Information
We may use the collected information to:
Respond to service inquiries and project requirements
Review and organize submitted project materials
Prepare quantity take-offs and cost estimates for firestopping projects
Provide service quotes and process online payments
Deliver estimation results and related documents electronically
Improve website functionality and service processes
Handle necessary service-related communications and customer support
We will not use client-submitted project materials for purposes unrelated to the purchased services.
- Protection of Project Materials
Drawings, specifications, project scopes, and other materials submitted by clients may contain sensitive business information. We implement reasonable administrative and technical measures to protect these materials against unauthorized access, use, modification, or disclosure.
We will not disclose client project materials to third parties unnecessarily, unless required to fulfill services, mandated by law, or authorized by the client.
- Data Retention
We retain orders, service communications, and project materials for a reasonable period based on business needs. Retention periods may depend on service requirements, legal obligations, dispute resolution, and record-keeping needs.
When the information is no longer reasonably necessary to retain, we will delete or dispose of it in an appropriate manner.
- Information Sharing
In the course of providing website services, certain information may need to be shared with service providers involved in payment processing, technical website maintenance, electronic communication, or document delivery. We share only the necessary information required to provide these services.
We do not sell clients’ personal information.
- Cookies
firestoppingqs.services may use necessary cookies or similar technologies to ensure the website functions correctly, remember settings, understand website usage, and improve the user experience. You can manage or restrict cookies through your browser settings.
- Data Security
We take reasonable measures to protect the information we collect; however, absolute security cannot be guaranteed for internet transmissions or electronic storage. Therefore, we cannot guarantee that any method of information transmission or storage is entirely risk-free in all circumstances.
- Your Rights
Under applicable data protection laws, you may have the right to request information about, access, correct, or delete the personal information we hold, as well as the right to object to or request restrictions on certain processing activities.
If you wish to inquire about the use of your personal information, please contact us using the contact details provided on firestoppingqs.services.
- Policy Updates
We may update this Privacy Policy to reflect changes in website functionality, services, or applicable laws. Updated content will be posted on the website, with the date of the update indicated where appropriate.
By using firestoppingqs.services, you acknowledge that you have read and understood this Privacy Policy.